- Cameras will be always present during parenting time and are monitored from the moment of arrival.
- Fees for services shall be paid in advance as provided by court order.
- Custodial parent shall bring child/children to visit five minutes before the scheduled visit. Visiting parents shall arrive promptly at the scheduled time.
- Custodial parent shall arrive promptly at the end of each scheduled visit to pick up the child/children.
- Non-compliance with guidelines or challenging the authority of the monitor may lead to termination of services at the discretion of the monitor.
- Session will be cancelled if a parent is suspected of being under the influence of alcohol or non-prescription drugs.
- Parents and children must speak English during session and must speak loudly enough for monitor to hear.
- Family members or friends who are authorized by the court to participate in the session must comply with guidelines.
RULES OF CONDUCT – The following are prohibited at all times.
- Inappropriate demands for physical contact, foul language, shouting, threats of violence or abuse, attempts to move child/children out of sight or hearing of monitor.
- Passing correspondence or messages to the other parent (such as regarding legal matters) through child/children or monitor
- Sharing detailed court information or court documents, time sharing or session time variations. Visit discussions should focus on the present, to avoid pressure and/or disappointment.
- Speaking negatively about the other parent, his or her family or designee in front of the child/children and/or questions about the other parent’s whereabouts or activities.
- Taking photographs of the child/children without prior consent from custodial parent.
- Contact or confrontation between parents during exchanges or parenting time session.
- Child/Children are required to remain inside Phoenix House during session.
PLEASE NOTE:
- Monitors will only convey information between parents regarding child/children’s medical need and/or parenting time and exchanges.
- Custodial and visiting parents are required to meet the needs of child/children during session, Ex: bring diaper bag, baby food, changes of clothes, etc.
- Unless medically authorized or prohibited, dietary restrictions are not enforced.